D & M Enterprises: PAYMENT - SHIPMENT - RETURN INFORMATION
When ordering please list the item you want, how many of each, and in regards to the gourds, what colors, flowers, etc., and your method of payment and if you have a preference of delivery. The address to where the package/s will be mailed to. C-mail or e-mail to me at [email protected] Thank you.
PAYMENT: I accept checks, and money orders. Since I charge actual shipping costs which are determined by zip code, I will calculate your total including shipping on the invoice. You may combine items to save on shipping where feasible. I will also list any processing fee and/or taxes that may be due clearly on the invoice. I'll C-Mail you the invoice within 36 hours of your purchase. If I don’t receive a response from you to that C-Mail/E-Mail within 3 days of sending you the invoice I will assume you are no longer interested in purchasing the item and it will be re-listed and your order cancelled. Please contact me immediately if you need to make other arrangements, I’ll be happy to work with you. We will accept special orders at no additional cost to you. However, a deposit of HALF of the cost of the item is required and not refundable. This applies to Gourds and craft items. On special orders please allow 4 to 6 weeks for delivery. Your payment will be mailed to Dorothy Mitchell, 96 Royal Lane, Somerset, Kentucky 42501. WE DO NOT SHIP OUTSIDE THE UNITED STATES.
SHIPPING: I will ship usually within 3 business days of your payment being cleared. I ship via US Postal Service, Priority Mail, Fed-Ex (if you request it) and UPS, and will ship with delivery confirmation.
RETURNS: I'm happy to answer any questions you may have prior to making a final decision on purchasing any item. I am confident that you will be pleased when you receive your order. I take great care in packing the items and want you to be happy with your purchase. If you do have any questions or concerns after receipt, please contact me immediately. If it is determined that you need to return an item I will provide information to return the item. Postage paid by you. Only the cost of item will be refunded, shipping and processing costs are non-refundable. Item must be returned in original packaging within 10 days.