Computers- love them or hate them.... forum: AV 2012 Virus/Malware

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lakesidecallas
Nov 26, 2011 5:46 PM CST
Name: Susan B
East TN
My husband got this virus about a year ago and really suffered with it, then my sister got it and took her laptop back to Best Buy for repair, which took a while. A day after she told me about it, I got it too!

Made me really mad, as my husband downloads all sorts of stuff on his computer and I NEVER do.

From Spyware.com:
XP Antivirus 2012 is a deceptive and quite sophisticated rogue anti-spyware program which applies the basic tricks of scams from this category. Though it declares to be a powerful virus remover, keep in mind that this program is the only one that needs to be eliminated because it reports invented viruses. To be more precise, XP Antivirus 2012 firstly will create numerous harmless files that it will drop in the infected computer’s system. Then this scam will pretend to scan your computer and immediately will report numerous viruses that in reality are nothing else but these earlier created files. Some of its alerts may state about Trojan-BNK.Win32.Keylogger.gen threat for making you scared to death and push into purchasing its license which will be offered additionally. Pay attention to the fact, that XP Antivirus 2012 is dangerous and has nothing to do with computer’s protection!

XP Antivirus 2012 program has been manipulating people into believing it is useful software. However, this rogue anti-spyware mostly penetrates into a random computer system without the user’s knowledge and approval and opens the backdoor of the system to let more threats or allow the scammers to reach your personal information. All this is done with a help of Trojans that infect vulnerable systems through fake video codecs and flash updates. As you can see, you should not believe XP Antivirus 2012 and its spyware detection reports as they are fabricated and have in fact nothing to do with the true condition of machine. Don’t buy this software though it will definitely promise to fix your computer, but remove XP Antivirus 2012.
lakesidecallas
Nov 26, 2011 6:11 PM CST
Name: Susan B
East TN
With this program you get a little shield with green, yellow, and some other colors that look very official, and a big WARNING message that your computer is infected with viruses, it may even show you a list of fake files. You may get small pop-up red boxes that pop up all over your screen, the faster you try to shut them the more they pop up.

The entire aim of this program is to get you to buy their fake anti-virus software, which will supposedly clean up these files.

Mine seemed connected to Java somehow, I would get a popup that said Java needed to be updated, and then it turned into the AV2012 somehow (although I forget the specifics right now).

The first thing I did was try to do a scan with McAffee. I had gotten the program when I purchased my computer but didn't purchase the update as requested after 6 months or a year. To my surprise it didn't work at all. I couldn't scan my computer with it.

Next I did a system restore to back my computer up to an earlier date. This helped for about a day, then the program was back.

Next I went to the Microsoft website to see if I could find some help there.
http://www.microsoft.com/security/default.aspx

The first thing I did was use their free security scanner. I did a quick scan, and it didn't find anything. Then I did the long scan which took quite a while.

Next I downloaded their Malicious Software removal tool. This was also free, and I ran it and it found a few files, which I told it to remove.

The last thing I did was disable and uninstall my McAffee. I had purchased it with my computer and hadn't purchased the expensive update, but believed it was still working. ha!
Then I installed Microsoft Security Essentials, a free program. They had a note on there that you should only have one virus checker on your computer, since having two messes them up somehow- like each program thinks the other is a virus.

After that my computer seems "back to normal" and I haven't had any other problems with it- and I hope it stays that way!

I just thought I would share my story, and hopefully help someone else that runs into a problem with AV2012.

Now, my husband does have a security program called AVG, which isn't the same thing at all!!! When he saw the AV2012 he though it was his AVG, and got himself into all sorts of trouble that way- he finally had to go into his registry and delete some lines of code, which is always a scary thing!
Imageirisarian
Nov 26, 2011 6:41 PM CST
Name: Lucy
Hamilton, MA
irises
My security system was installed by the person who fixed my computer. It was on Vista & after fixing the problem would come back so he installed Windows 7 & there have been no virus problems. People have told me that McAfee has messed up many computers.
lakesidecallas
Nov 29, 2011 6:15 AM CST
Name: Susan B
East TN
Hope that solves your problems! I don't know if this is a Vista only malware, the same company seems to have lots of different variants on this malware, another one is called Cloud AV.
I can't believe they can't trace a company like this, I get that viruses from hackers are hard to trace, but people are paying this company for their product, Feds should be able to follow the credit card payments, I would think!

Mine came back after a week of no problems- so I went to [url]bleepingcomputer.com[/url] and followed the directions there, hopefully that will stop it.
BookerC1
Jan 7, 2012 2:20 PM CST
Name: Angie
Mackinaw, IL
Ah, this is the virus we've been struggling to get rid of. DH even took the whole CPU to his friend in tech support at the university where he works. It is really hard to eradicate. You'll think you've removed it all, and a couple of days later it is back. It also redirects your searches to other sites. The one you click on starts to open, but then it blinks and goes elsewhere. We've been without our main computer for a month and a half, and now the old computer the kids used is infected with the same thing. Sure wish I knew where we got it. Any word on how it spreads?
lakesidecallas
Jan 9, 2012 1:07 PM CST
Name: Susan B
East TN
I think mine came in through a fake Java update. I'm very careful not to download anything or to click on anything on websites, but I noticed just before the maleware would act up, the little Java cup on my lower toolbar would flash. I think somewhere I found that one of the Java updates had some problem. It's hard to remember, I tried so many different things to clean my computer of the malware

Microsoft has a good Maleware protection site
http://www.microsoft.com/security/portal/

bleepingcomputer.com will give step by step instructions to remove.

Once I got my computer working again, which involved doing a few programs to stop the virus, then a system restore, I downloaded Microsoft Security Essentials, a free program. I ran it every day, full scan, for about 2 weeks, which finally seemed to pick up the last traces of the malware.

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