General Chat forum: Aleya Garden
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I received some plants recently from Aleya Garden. The plants were a good size, but all the roots had rotted in transport. I informed them of this immediately, and said I would wait to see what happened, as previously I had received plants thus and they had grown roots again quickly. Some I managed to re root, but the ones I left quickly died and there wasnt much left to try and root..so I wrote again to tell them I had saved a few, but 4 had not survivd the trip and what could they do. This was there response ' Hello, The plants are checked regularly by biologists on the site in order to avoid interceptions by EU inspectors. These inspectors use scientific methods to make an evaluation of the health of the plants. These methods are very strict, they tend to protect the internal EU market. Since about a year that our hoya are regularly checked under these EU rules no disease or fungi have been discovered, nor have we been intercepted for disease or health problems by inspectors abroad. The picture of your shipment also shows that your plants were in good shape when we packed them. greenii, lasiantha, campanulata and acicularis are certainly in the harder range of cultivation. Kind regards, Kind regards, Pascal & Suree Meyer ' Whereas this dosent address the problem I wrote to them about, it sure tells me where to get off....Wont be ordering from them again |
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From their website: "Aleyagarden sells cheap high quality plants or plant material grown on site and never compensates nor replaces those, even if requested by repeat buyers or under the threat of negative comments in online forum and any sort of blackmail : making exceptions off rules would be disloyal to our buyers. Post offices do not compensate for loss or delays of live plant contents. Buying plants from a nearby shop involves less risks than buying plants shipped by mail without replacement. If you feel that you could not cope with dead plants in the mail or even the possibility of a low survival rate you would better buy from sources that offer compensations, presumably at higher plant prices." I guess they don't pull any punches with their sales policy. Unless their plants are incredibly inexpensive, I don't think I would take the chance. |
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Ha.!!..never read that bit....:)) Its a shame...the plants werent a bad size, but all came with a well formed root ball that was completely rotten, unfortunately, and most had lost their leaves, so the chance of rooting the stems was pretty slim. I know it can be done, but I've never had any success trying Shame, having gone to all the trouble to grow nice starter plants with a good set of roots, they dont know how to ship them. Anyhow, I got some that still had leaves to root, so it wasnt 100% bad. Dont think I'll order rooted plants again unless its from somewhere that the shipping only takes 3 or 4 days ![]() |
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Dom, no doubt about it - those plants in your picture are pretty much beyond saving! Every time I get the urge to order from the other end of the world, I should go back and look at your photo ![]() |
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I think we all buy plants from thailand from time to time, but everytime we do, we take a big chance. So far I've been very lucky, but even the plants i recieve in good condition, some of them sit around for a year orrrrr more, no new growth they just sit thier doing nothing. So now I let other us sellers take the chance, and I buy from them. Sure I pay 3,4 or 5 times more for the plant, but when you figure in the price of the plant, the shipping, plants lost and time it takes, It's not that much difference and I get nice healthy plants. food for thought. |
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Dom, That really sucks and is why I have not even attempted ( tho have been tempted) to order from so far away. I think I'd give it a try with the stems. A friend of mine sent me H.affinis. Unfortunately she sent them in a bubble mailer and all the leaves got broken off one of the cuttings. I stuck the stem in with the other cuttings anyway ( this was on 10/26) it has rooted and is throwing off a new leaf. I know it's a bit different as you had some rot but I'd cut all that away and try. I'm one of those that doesn't give up till there is nothing left to try to root, even if I have to cut it down to an inch long piece....I've been very lucky with all of the 14 cuttings of new to me hoya's rooting for me. |
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knghoyas wrote:I think we all buy plants from thailand from time to time, but everytime we do, we take a big chance. So far I've been very lucky, but even the plants i recieve in good condition, some of them sit around for a year orrrrr more, no new growth they just sit thier doing nothing. So now I let other us sellers take the chance, and I buy from them. Sure I pay 3,4 or 5 times more for the plant, but when you figure in the price of the plant, the shipping, plants lost and time it takes, It's not that much difference and I get nice healthy plants. food for thought. Right there with on that thought !!!! |
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One more thing, When I do order from over seas I make sure they wrap the root ball with paper only or nothing at all, I don't let them use plastic at all......and I make sure before I order |
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I have had success with a few of the dealers from over there.normally they are responsible.....it is a risk and I did try and get them re going before I wrote to them again....Not had that kind of response before tho, for neither Hoyas nor Orchids from any dealer I've spoken to. If a plant needed to be replaced, I ask them to wait until the next order and include it with that shipment.....Didnt get a chance with this lot... Should have read the small print like Doug pointed out. The one with the 5 small starter plants on ebay worked well, they are all fine, and were quite generous. Lesson learnt |
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I am sorry to hear about your experience, it is a shame. I order from them several times a year and have had no problems with them. I have lost a cutting here and there but I think that is normal, at least for me. I do only order un-rooted cuttings though. Dee |
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I've had great experience from ordering from Aleya Garden. Out of almost 40 plants I've lost 2 and those 2 are hoyas that I've had problems with before. My acicularis is growing like a weed down in the basement and I never thought I'd manage to grow this hoya. I've never rooted it before, but I'll gladly try and if I make it I can put your name on it, Dom... along with the wightii ssp palniensis. ![]() ![]() This is what it looked like when I had potted it a few days after it arrived. |
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Thanks Christina..I have 2 x sprigs of H acicularis and 2 sprigs of H wightii in intensive care in the propagator at the moment . If they dont make it, I'll let you know..:)) Dee, were the cuttings generous you got from them? |
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Sorry to hear you got the cold shoulder Dom. They really don't pull any punches with their returns policy do they! You've made the right decision - don't order from them again! |
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Dom, I think it might depend on which one as I have gotten a few that were what I thought on the small side, but then I have also gotten a few that were pretty large. By and large they are generally about 4 nodes Dee |
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I'll survive Julie........:)) |
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Sad to see loss of beautiful plants and you tried your best to get them to live. However, I know well that business attitude is different in that part of the world. Your sellers did not have any intention of going 'an extra mile' for their business. This may come as a shock to US buyers but generally tolerated in non western world. Things getting done late (from US standard) and shabby quality of items/deals is a common thing. You may be surprised to know that it does not really bother local people because they are used to it and even expect it. They even frown upon people who demand better service. However their a small minority that strives to improve by adopting western business ethics. If you get any of 'more ethical' ones, just consider yourself lucky. We may feel 'it is a shame they do not do better' but their way of thinking is 'you are expecting too much and we are already doing you a favor....shame on you for criticizing us..' Their disclaimer about business policy is so well written and truthful that I am almost grateful for it. If nothing else, that helps cope with the loss .... I worked with addicted population in past and love their serenity prayer. I think it applies to many things in life. Here it is- "God, Give us the grace to accept with serenity the things that cannot be changed, Courage to change the things which should be changed, And the wisdom to distinguish the one from the other." (From "The Serentiy Prayer" by Elisabeth Sifton) |
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I've had so-so luck with Aleya myself. But their plants are so incredibly inexpensive, I've found it worth the risk. The last time I ordered, though I splurged for courier shipping and it really paid off. I've never order rooted cuttings from them, and from previous experience, I tell them to NOT wrap a wet mossy ball covered with plastic around the cut end of the cutting. I'll keep ordering from them once a year. Just my $0.02. Happy Saturday everyone. Christine |
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Hmmmm. Think of me the next time you order, Christine. Always nice to have someone to split shipping with. Ever order from Paul Shirley? I'm so tempted. Maybe in spring. I'd take a chance... Let us know if anything survives, Dom. "When you have only two pennies left in the world, buy a loaf of bread with one, and a lily with the other." - Chinese Proverb |
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I've ordered from Paul Shirley a few times with good success. You just have to remember to make new tags because his are just pen on tape and they run when wet. In fact, things from PS get here a lot quicker than do things from the US. |
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A large part of my collection is from Paul Shirley..He's a good one, tho yes, those tags are a pain.:)) ![]() |
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