Cubit OWNER issues forum: Opening up the talk for commerce

 
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ImageTrish
Aug 15, 2010 11:13 AM CST
Name: Trish Whitinger
Jacksonville, TX
Helper and Wife of the Cubit Master
Ella-

Easy checkout is definitely on the list.

However, it would not be possible for a buyer to order from more than one seller at a time. You could order multiple things from the same seller, however.
My little spot
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Imagedaylily
Aug 15, 2010 11:14 AM CST
Yes, Polly's issue happened in my Cubit. I have been trying to think of a way to solve the problem. Would it be possible to set up forums so that cubit owners would have check boxes or other control so that no one could edit, except the cubit owner? that way, in a sale/trade forum, the message would stay up, as is, for records sake? I suggested to Polly that she take screen shots in the future. If I lock the forum, then no one can make replies.. so that is not the answer.

I have been trying to mull this over to come up with some suggestions to put on the Owner's forum .....
ImagePollyK
Aug 15, 2010 11:18 AM CST
Name: Polly Kinsman
Hannibal, NY

Thanks Juli. Just so everyone knows, it appears the transaction will be just fine that I did on the daylily forum. It just brought up the question for me, of what happens if this person selling just disappears. She didn't take Paypal, or credit cards, so no protection at all.

Of course, I know, buyer beware. It's not that I'm worried about being out the money, I'm just wondering as a Cubit owner, what we can do to avoid someone scamming.
ImageTrish
Aug 15, 2010 11:20 AM CST
Name: Trish Whitinger
Jacksonville, TX
Helper and Wife of the Cubit Master
I'm afraid that you'll only have two options: either use the forums as they are, or pay to use the new e-commerce module.

My little spot
NOW SHIPPING: soy candles, mango body butter, and peppermint foot cream
ImageTrish
Aug 15, 2010 11:22 AM CST
Name: Trish Whitinger
Jacksonville, TX
Helper and Wife of the Cubit Master
That's why we're having these discussions Smiling
My little spot
NOW SHIPPING: soy candles, mango body butter, and peppermint foot cream
Imagegone2seed
Aug 15, 2010 12:20 PM CST
Name: JT Sessions
Milton,Fl.
Either way,I'm in and I know it will be well run.
Imageimapigeon
Aug 15, 2010 12:55 PM CST
Name: Janet
Gilroy, CA
Count me in, sign me up---whatever!!
I've sold a few pieces through Cubits & Etsy, and I'll gladly pay commission to Dave and Trish for all the personal infrastructure they provide. I could spend my time creating and maintaining my own website, or actually making stuff. Guess which I vote for??
Please visit the Clay Arts cubit

Anything worth doing is worth overdoing
Imagestarlight1153
Aug 15, 2010 1:15 PM CST
Name: starlight1153 Zone 8a/b
AL.
Oh I know, another thought and this cuz sellers have the ability on another website I use.

The ability for relisting with no fee. Think that how ya say it.

If somebody clicks and buys the items, it will record that as a sale to you cubit commerce for %. Sometime s folks click and even though it says you agreeing to buy, the buyer on the other end never completes the sale.

It not so bad with folks who paying with paypal, even though it does happen, but especially with folks that will be sending checks or money orders. They forget, or decide not to go through with the sale.

If the buyer don't and say like some of the artistic folks have maybe only one of that item and especially if it high dollar, and they have to re-list it then they would be paying double listing fees.

if we had a buyer that didn't complete sale, then we just let admid know and that it the same item we relisting and we wouldn't get charged again.

ImageZanymuse
Aug 15, 2010 2:17 PM CST
Name: Brenda Essig
Rio Dell, CA
I really like the idea of a storefront template for individual sellers who do not want to set up a whole cubit on their own... But it would in truth be a separate cubit where they input their own product pictures , descriptions and pricing. Maybe a generic storefront banner they could change out to something more individualized later if they choose.

Since the goal here is to give everyone the tools they need to sell on the web as independently as possible with as little oversight as possible by Dave and Trish.

We have a Mall here with Sears on one end and Kholes on the other. In between are food courts, and a variety of smaller stores. If I have a problem with something I bought in any of the stores, I do not complain to the people that own the mall. I complain to the people that own the store on the mall.If I get poor service in a store I do not expect the Mall owners to be involved. Those stores usually end up closing.

By providing cubit based stores with the necessary fixtures, Space, Cash registers, display racks that are set up and ready to be filled with products and a mall map (search engine) for a small "rental fee" (percentage of the sales). The rest is up to the individual store owner.

It won't matter if there are 1 or 1000 stores selling plants or cookbooks because the customers will "window shop" with the search engine and make their choice. If they are pleased with their choice they will return and tell a friend. If they are unhappy... they will not return to that store and they will tell a friend.

In the long run, they will not be saying "Don't shop at the Mall"...They will be saying "Don't shop at XXX's" which happens to be on the mall.

So the advantage of a Cubits based store is...
1. ease of set up and operation. ( this is what we are discussing now)
2. independence ( as Trish enjoys saying "Your Cubit, Your rules) Thumbs up
3. location...

Number 3. Location will become more noticeable as some stores grow in success and draw more shoppers into the mall from search engines outside of Cubits. One inside the mall they are going to be more inclined to "window shop" within the mall.


Playpen of Graphics FREE graphics, FREE Jigsaw puzzles!
Zany's Playpen
Imageimapigeon
Aug 15, 2010 2:29 PM CST
Name: Janet
Gilroy, CA
Well-said, Zany!

My wish-list would include a third level---the ability to provide individual "booths" for my cubit-members who wanted one, and give them full control over their own area. Don't know if that's possible, but for artisans working in the same medium & sharing a cubit, it would be nice to have that capability.
Please visit the Clay Arts cubit

Anything worth doing is worth overdoing
ImageTrish
Aug 15, 2010 2:42 PM CST
Name: Trish Whitinger
Jacksonville, TX
Helper and Wife of the Cubit Master
Janet- that just wouldn't be possible. It's an "either, or". Either someone sets up their own cubit with their own control, or they are stuck with the controls under the cubit they are choosing to place themselves.

However...some sort of advertising, or button would be good. Such as "click here to view our member's storefronts".
I have no idea how such a thing could be accomplished, but it would be neat!
My little spot
NOW SHIPPING: soy candles, mango body butter, and peppermint foot cream
Imageimapigeon
Aug 15, 2010 3:47 PM CST
Name: Janet
Gilroy, CA
OK----I'll rein in my imagination and try to wrap my brain around this.

So within our "Gallery" forum on Clay Arts Cubit, could we use separate threads for different members to display & sell their work, or would the commerce structure be completely separate from the existing Cubit?
Please visit the Clay Arts cubit

Anything worth doing is worth overdoing
ImageZanymuse
Aug 15, 2010 3:48 PM CST
Name: Brenda Essig
Rio Dell, CA
You might be able to open a storefront "consignment shop" Where members can place their pieces in your store for a fee ... or for free if you wish. This would mean extra work and book keeping for the shop owner.

It could also get messy if the work being sold is not up to expectations. It would leave the store owner dealing with complaints and returns/refunds for someone else's products.

I would think very long and hard about it before doing this type of sales. It could easily become a nightmare.
Playpen of Graphics FREE graphics, FREE Jigsaw puzzles!
Zany's Playpen
ImageTrish
Aug 15, 2010 3:49 PM CST
Name: Trish Whitinger
Jacksonville, TX
Helper and Wife of the Cubit Master
Janet- you have the choice of doing that now. We won't stop anyone from selling on cubits.

However, what Dave is going to be building is a completely separate module. Different from anything we have right now.

Zany- I agree, but I won't stop someone from trying it.

Dave and I will play around with options, but for the sake of simplicity, I just can't think how that would work.

When you check out, the system will bill the buyer, and PayPal will deposit money into the seller's account. Who is the seller? The cubit owner. So, is the cubit owner going to then redistribute the money back to individual sellers inside their cubit? Again, this seems clunky and confusing. Problems are bound to rise up. (Having run 3 businesses plus our personal finances at the same time- trust me when I say that simple is very very good). Each seller having their own storefront is the easiest way to go, and for the sake of the module, it may be the only way to go.

Perhaps we should brainstorm ways to connect multiple stores within a cubit instead?
My little spot
NOW SHIPPING: soy candles, mango body butter, and peppermint foot cream
Imagestormyla
Aug 15, 2010 4:24 PM CST
Name: Stormy
Valley Forge Pa
I Love MAM ~ So Happy Together
Trish, That would also involve another set of Paypal fees when the cubit owner would redistribute the money to the cubit member. Think of some of the tax bookeeping aspects of such an arrangement. Both income tax and sales tax.
ImageTrish
Aug 15, 2010 4:30 PM CST
Name: Trish Whitinger
Jacksonville, TX
Helper and Wife of the Cubit Master
That's exactly my point! Gag and groan.

I wouldn't want to do it, that's for sure. But I won't stop someone else from doing it. I will however, (loudly) point out the cons of such an arrangement.

Many of the cubit owners haven't ever dealt with the financial side of owning even a small business. This type of bookkeeping craziness will drive a business owner bonkers, and you are so very correct about the fees!

My little spot
NOW SHIPPING: soy candles, mango body butter, and peppermint foot cream
Imagestormyla
Aug 15, 2010 4:42 PM CST
Name: Stormy
Valley Forge Pa
I Love MAM ~ So Happy Together
What about when the customer is disastisfied and wants a refund? Does the cubit owner then go back to the cubit member and ask to be recouped for Dave's fee and two sets of PayPal fees? In this case the cubit member has now paid 4 sets of Paypal fees.
Imageimapigeon
Aug 15, 2010 5:06 PM CST
Name: Janet
Gilroy, CA
Excellent points. And since I do bookkeeping for one client and struggle with keeping her in line, I think this sounds like a nightmare I wouldn't want to get into even if it were possible. Thank you all for your comments!

I'll go back to watching for ideas the sane people come up with.....LOL!
Please visit the Clay Arts cubit

Anything worth doing is worth overdoing
Imagestormyla
Aug 15, 2010 5:13 PM CST
Name: Stormy
Valley Forge Pa
I Love MAM ~ So Happy Together
Janet, Not meaning to scare anyone away, just asking folks to think some of these things through.
Imagevalleylynn
Aug 15, 2010 5:24 PM CST
Name: Lynn
Dallas, OR zone 8
I am still watching the postings. I have never had a business, so have a lot to learn.
What I have gathered so far is if a person does not have a cubit, they could set a simple cubit up for just selling things that could be used with the new Market feature that is being created?

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