Cubit MEMBER issues forum: Cmail Drafts

Views: 22, Replies: 5 » Jump to the end
ImagePatti1957
Nov 18, 2013 7:16 PM CST
Name: Patti
Eagle Point, OR
Dave, the last 3 cmails that I have saved as a draft have disappeared when I go back and click on them. I use firefox. One of them was to you about putting the info about the piggy swap in the newsletter awhile back and one was yesterday and the other was today. I did a test draft just now and it saved the draft and when I clicked on it again it was there and I clicked preview then saved it again and when I clicked on it after that it just disappeared.
Imagedave
Nov 19, 2013 9:22 AM CST
Name: Dave Whitinger
Jacksonville, Texas
Resident cubit-master
I just tested this and can't see the error. It's working as it should for me.

I created a new cmail, then typed in a subject and a few characters into the body.

I then clicked on "Save for later".

Then on the right I clicked on "Drafts" and I saw my draft message so I clicked on it. I made changes, clicked Preview, saw the changes were there, then I clicked on "Save for later" and then clicked on Drafts and there it was.
ImagePatti1957
Nov 19, 2013 8:40 PM CST
Name: Patti
Eagle Point, OR
It doesn't do it to me every time but it just did it to me again. This time I clicked save for later and changed my mind and clicked « Click here to view your drafts and it went poof and disappeared.
Imagedave
Nov 20, 2013 6:10 AM CST
Name: Dave Whitinger
Jacksonville, Texas
Resident cubit-master
When you clicked on "Click here to view your drafts" did you see it in the list? When you said "it went poof and disappeared" does that mean it was there for a moment and that vanished? Or did you click on it and then it disappeared?

The logs show you clicked on it twice. If you do that, the first time you click it'll take it out of drafts and into your form and the second time the draft won't exist anymore. You should only click once.
ImagePatti1957
Nov 20, 2013 5:02 PM CST
Name: Patti
Eagle Point, OR
"When you clicked on "Click here to view your drafts" did you see it in the list?"
Yes

"When you said "it went poof and disappeared" does that mean it was there for a moment and that vanished? Or did you click on it and then it disappeared?"
I clicked on it and it disappeared.

"The logs show you clicked on it twice. If you do that, the first time you click it'll take it out of drafts and into your form and the second time the draft won't exist anymore. You should only click once."
I have a bad habit of double clicking on things so that is probably what is happening.
Imagedave
Nov 21, 2013 10:22 AM CST
Name: Dave Whitinger
Jacksonville, Texas
Resident cubit-master
I think that's the situation there. When you click it removes it from the drafts and then it's gone. So double clicking could definitely cause this issue.

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