Viewing post #1038313 by starlight1153
| Hopefully I have found a way to get to a human. You need to call 1-800-275-8777 and when they prompt you to use words like tracking and such, say complaint. Then when voice machine says you want to speak to a respresentative you say yes.
Other wise all they do is ask you if calling about number you already gave them.
Customer complaint don't open up here for another half an hour and it a case of be prepared to hang on hold for an hour. LOL I stock up on coffee and snacks and such while on hold.
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